Terms and Conditions

Welcome to Vivian & Vladimir (hereinafter referred to as "V&V"). These terms and conditions govern your use of our website and the purchase of our products. By accessing our website and placing an order, you agree to comply with these terms and conditions.

1. Website Usage:

  1. The content on our website is for general information and personal use only. It is subject to change without prior notice.
  2. Unauthorized use of this website may give rise to a claim for damages and/or be a criminal offense.
  3. We reserve the right to suspend, withdraw, or modify the website without prior notice.


2. Product Information:

  1. We strive to provide accurate and up-to-date product information, including descriptions, pricing, and availability. However, we cannot guarantee the complete accuracy of such information.
  2. The images of our products are for illustrative purposes only. Actual products may vary slightly in appearance.


3. Orders and Payments:

  1. By placing an order, you are offering to purchase a product
    subject to these terms and conditions. All orders are subject to acceptance and availability.
  2. Prices are listed in United States Dollars (USD) and include applicable taxes. Additional delivery charges may apply, depending on the shipping destination.
  3. Payment must be made in full at the time of placing an order. We accept major credit/debit cards and other secure payment methods.
  4. V&V reserves the right to refuse or cancel any order without liability, including but not limited to cases of suspected fraud, pricing errors, or unavailability of products.


4. Shipping and Delivery:

  1. We offer shipping to select countries within Europe and the GCC area. Please refer to our Shipping Policy for more information on delivery options, charges, and estimated delivery times.
  2. Risk of loss or damage to the products passes to you upon delivery. Please inspect the package upon receipt and notify us of any issues within a reasonable timeframe.


5. Returns and Exchanges:

  1. We want you to be satisfied with your purchase. Please review our Returns Policy for detailed information on returns, exchanges, and refunds.
  2. Personalized and special-order items are generally non-returnable unless there is a manufacturing defect.


6. Privacy and Data Protection:

  1. We are committed to protecting your privacy. Please refer to our Privacy Policy for details on how we collect, use, and safeguard your personal information.


7. Governing Law and Jurisdiction:

  1. These terms and conditions are governed by the laws of the jurisdiction where V&V is registered.
  2. Any disputes arising from or related to these terms and conditions shall be subject to the exclusive jurisdiction of the courts in that jurisdiction.


Please read these terms and conditions carefully before using our website or placing an order. If you have any questions, please contact our customer support team for assistance.