1. Shipping Destinations:
- We offer shipping to select countries within Europe and the GCC area. Please refer to the checkout page for the list of available shipping destinations.
- If your country is not listed, kindly contact our customer support team for assistance.
2. Delivery Timeframes:
- We strive to process and ship your order as quickly as possible. Estimated delivery times vary depending on the shipping destination and the availability of the product.
- Please note that delivery times are approximate and are subject to factors beyond our control, such as customs clearance procedures.
3. Shipping Methods and Charges:
- We partner with reputable shipping carriers to ensure reliable and secure delivery of your order.
- Shipping charges are calculated based on the destination, weight, and dimensions of the package. The total shipping cost will be displayed during the checkout process.
4. Order Tracking:
- Once your order is shipped, we will provide you with a tracking number and a link to track your package online. You can use this information to stay updated on the status of your shipment.
5. Customs and Import Duties:
- For international shipments, customs duties, taxes, and other import charges may apply. These charges are the responsibility of the recipient and are determined by the customs authorities in the destination country.
- Please note that customs policies and charges vary from country to country. We recommend contacting your local customs office for more information on applicable fees and regulations.
6. Order Fulfillment and Delays:
- We aim to fulfill and ship your order within the estimated timeframe mentioned on the product page or during the checkout process. However, unforeseen circumstances or high demand may occasionally result in delays.
- In the event of a significant delay, we will promptly notify you and provide assistance in resolving any issues that may arise.
7. Delivery Address:
- It is your responsibility to provide an accurate and complete shipping address during the checkout process. We cannot be held liable for delays or non-delivery caused by incorrect or incomplete address information.
If you have any further questions or need assistance regarding our shipping policy, please don't hesitate to contact our customer support team.