Privacy Policy

At Vivian & Vladimir (referred to as "V&V," "we," or "us"), we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website, interact with our services, or make a purchase from us. By using our website and providing your personal information, you consent to the terms of this Privacy Policy.

1. Information We Collect:

  1. Personal Information: We may collect personal information, such as your name, email address, shipping address, payment details, and contact information when you place an order or interact with our services.
  2. Website Usage Information: We collect information about your interactions with our website, including your IP address, browser type, operating system, referring URLs, and pages visited. This information helps us improve our website and tailor your browsing experience.
  3. Cookies and Similar Technologies: We use cookies and similar technologies to enhance your experience, analyze website usage, and personalize content. You can manage your cookie preferences through your browser settings.


2. Use of Information:

  1. We use the information we collect to process and fulfill your orders, provide customer support, communicate with you about your purchase, and improve our services.
  2. With your consent, we may send you promotional emails about new products, special offers, or other updates. You can opt-out of receiving marketing communications at any time.
  3. We may use non-personal information for statistical or research purposes, but it will be anonymized and cannot be used to identify you.


3. Disclosure of Information:

  1. We may share your personal information with third-party service providers who assist us in operating our website, fulfilling orders, processing payments, and delivering products.
  2. We may also disclose your personal information if required by law or to protect our rights, safety, or property, or as part of a business transaction such as a merger, acquisition, or sale of assets.
  3. We do not sell, rent, or trade your personal information to third parties for their marketing purposes without your consent.


4. Data Security:

  1. We implement appropriate security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction.
  2. However, please note that no method of transmission over the internet or electronic storage is completely secure. We cannot guarantee the absolute security of your data.


5. Your Choices and Rights:

  1. You have the right to access, update, correct, or delete your personal information. You can do so by contacting our customer support team.
  2. You can choose to opt-out of receiving marketing communications from us by following the instructions in the emails we send or by contacting us directly.
  3. Please note that we may retain certain information as required by law or for legitimate business purposes.


6. Third-Party Links and Services:

  1. Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of those websites. We encourage you to review their privacy policies.


7. Children's Privacy:

  1. Our website is not intended for children under the age of 16. We do not knowingly collect or process personal information from children without parental consent.


We reserve the right to modify this Privacy Policy at any time. The updated version will be posted on our website with the revised effective date. We encourage you to review this Privacy Policy periodically for any updates.

If you have any questions or concerns regarding our Privacy Policy or the handling of your personal information, please contact our customer support team.